Cancellation and Refund Policy – Cuteshots Baby Photography

Effective Date: 20th June 2025

At Cuteshots, we are committed to capturing your baby’s most precious moments with love, care, and creativity. Since our services are time-based, customized, and pre-planned, we have a clear refund policy to ensure transparency and fairness.

✅ Refund Eligibility

Refunds will be issued under the following specific conditions:

  1. Booking Cancellation by Client:
    • If canceled 14 days or more before the scheduled shoot date:
      🟢 50% refund of the booking amount.
    • If canceled within 14 days of the shoot date:
      🔴 No refund (rescheduling allowed once, subject to availability).
  2. Non-Delivery of Service (Cuteshots’ Side):
    • If the shoot is not conducted due to our team’s error or inability to attend, a full refund will be provided or an alternative shoot will be scheduled.
  3. Technical Failure:
    • If photos are lost or damaged due to technical error and cannot be recovered, we will offer:
      • A free reshoot (if possible) OR
      • A partial refund, depending on the situation.

❌ Non-Refundable Situations

  • Advance booking fees or retainers (used to block date & resources)
  • Client no-show on the shoot day without prior intimation
  • Dissatisfaction with creative output (e.g., poses, theme, color tone), after delivery — as these are subjective and based on client-selected themes
  • Late arrivals or baby’s mood issues affecting the shoot

🔁 Rescheduling Policy

  • One free reschedule is allowed if informed at least 72 hours in advance
  • Further reschedules may incur a small fee due to blocked calendar slots

📩 Contact Us

If you need to discuss a cancellation, refund, or rescheduling, please contact us at:

📧 [cuteshotsphotography@gmail.com]
📞 [+91 9160011166]
🌐 www.cuteshotsphotography.com